Email Is Not Recognised In the App

DUE TO A NEWLY DISCOVERED BUG YOU'LL NEED TO REINSTALL THE APP AND RESET YOUR PASSWORD WITHOUT USING SPECIAL CHARACTERS IN ORDER TO REGAIN ACCESS TO YOUR ACCOUNT. WE APOLOGISE FOR THIS INCONVENIENCE.

Normally, this is a password issue so resetting this (instructions here) will fix it.

If issues persist try logging in via our website, or contact us.